FAQ's

    Frequently Asked Questions – Mercury Loves Osiris

    1. What is Mercury Loves Osiris?

    Mercury Loves Osiris is a mystical online shop offering print-on-demand apparel and accessories for people on a path of reinvention and transformation. Our products include celestial T-shirts, magical mugs, lunch totes, hoodies, and journals designed to support your inner alchemy.

    2. How long does it take for Mercury Loves Osiris to ship an order?

    Because this is a print on demand store, there is no inventory and ready to ship. Each order is printed as the order is made, so sometimes it make take longer than anticipated. Orders typically ship within 3–5 business days after being printed. Shipping times:

    • USA: 5–10 business days
    • International: 10–20 business days

    You’ll receive a tracking number as soon as your order ships.

    3. What is your return policy?

    We accept returns and exchanges within 30 days for items that are unworn and unwashed. If your item is damaged or misprinted, we’ll send a replacement free of charge.

    4. Can I customize a design on your T-shirts or hoodies? 

    Yes — we love helping customers personalize their items! You can request a custom version of one of our designs, such as:

    • Adding a personal mantra or affirmation
    • Including your moon sign or spiritual symbol

    Just email us at podmousedesign@gmail.com.

    5. What materials are your shirts and hoodies made from?

    Our mystical apparel is made with high-quality cotton and cotton blends, many of which are eco-conscious and ethically sourced. They’re soft, durable, and perfect for everyday rituals.

    6. How should I wash Mercury Loves Osiris clothing?

    For best results:

    • Wash inside out in cold water
    • Tumble dry on low
    • Avoid bleach and harsh detergents

    This keeps your celestial prints vibrant and long-lasting.

    7. What payment methods do you accept?

    We accept:

    • All major credit cards
    • PayPal
    • Shop Pay
    • Apple Pay and Google Pay (on supported devices)

    8. Are Mercury Loves Osiris products good gifts for someone going through a life change?

    Absolutely. Our items are symbolic tools for personal transformation — perfect gifts for birthdays, milestones, or anyone embracing a fresh start. Our most popular gift items include:

    • Butterfly-themed T-shirts
    • Alchemical journals
    • Cosmic mugs and tote bags

    9. How can I contact Mercury Loves Osiris?

    Email us at podmousedesign@gmail.com or use the contact form on our website. You can also follow us on Instagram or Pinterest for updates and inspiration.